maes-e.com

Dear Sir/Madam

Thank you for your email received today.

At the present time we are unable to deal with account specific email enquiries therefore if your enquiry relates to your account, please ring one of the numbers below.

If you have a lost, stolen, damaged or faulty phone, please call Orange Customer Services on 150 (07973 100150) for pay monthly or 451 (07973 100451) for pay as you go immediately as these cannot be dealt with via email.

For any other enquiry you will receive a response shortly.

Kind regards

Orange Customer Services

Carlos Tevez a ddywedodd:dwi gwybod bod lot o fobl ddim yn gwybod llawer am gwenidogion y Cyn...ond ALAN Pugh nid ALED !!

Meirion Prys Jones, Bwrdd yr Iaith a ddywedodd:Diolch am eich llythyr a'r copi o'ch llythyr i gwmni Orange.

Yn unol a'n bwriadau i gynyddu'r gweithgaredd gyda'r Sector Preifat, rydym eisioes mewn trafodaeth gyda nifer o gwmniau ynglyn a'u defnydd o'r Gymraeg. Yn eu plith mae cwmniau sy'n darparu gwasanaethau ffonau symudol, ynghyd a'r gwneuthurwyr ffon.

Yn deillio o'r trafodaethau sydd eisioes ar droed, mae dau o swyddiogion y Bwrdd i gyfarfod yr wythnos nesaf gyda chwmni Orange i drafod eu defnydd o'r Gymraeg, a'u hannog i weithredu ar y ffaith fod gwerth a manteision sylweddol mewn cynnig gwasanaethau dwyieithog.

Mae defnydd y Sector Preifat o'r Gymraeg yn rhan bwysig o sicrhau fod yr iaith yn elfen naturiol o fywyd bob-dydd yng Nghymru, ac mae Bwrdd yr Iaith wedi ymrwymo i gydweithio gydag ystod eang o fusnesau i hybu a hwyluso eu defnydd o'r Gymraeg

Yn gywir

Meirion Prys Jones
Prif Weithredwr
Bwrdd yr Iaith Gymraeg

Amanda Doyle, Orange a ddywedodd:Thank you for your letter of the 27th May

In relation to the Welsh language, Orange has undertaken a number of initiatives in its Welsh stores. In particular all stores have opening hours and door push/pull signs in both Welsh and English. Some depending on practicality have “croeso” mats and the Bangor store has additional point of sale material in Welsh. All stores have pre-pay registration forms in Welsh, pre-pay accounting for the majority of the business transacted in the Welsh stores. Further, policy is to recruit Welsh speakers, where possible, and Welsh speakers are available in the Carmarthen, Bangor and Llanelli stores. Steps have also been taken to ensure that those people are identified as Welsh speakers when on the shop floor.

Orange is aware of the views of Cymdeithas yr iaith Gymraeg, howerer, it is satisfied that the steps it has taken are reasonable and has no definitive plans to extend the use of Welsh at this time.

Yours sincerely

Amanda Doyle
Vice President UK Legal